Despite popular expectations of a significant drop, smart working in Italy is solidifying and rising again. After the pandemic's peaks and a slow decrease in the past two years, our country's remote workers stabilized at 3.585 million in 2023, slightly up from 3.570 million in 2022, but 541% higher than pre-Covid. It is anticipated that 3.65 million smart workers would be employed in Italy by 2024. Remote workers increased in particular in large companies, with more than one in every two workers, or 1.88 million people, in the sector; they also increased slightly in SMEs, with 570 thousand workers, or 10% of the potential audience; however, they still fell in micro-enterprises (620,000 workers, or 9% of the total) and in public administrations (515,000 employees, or 16%). These are some of the findings of a study conducted by the Smart Working Observatory at the Politecnico di Milano's School of Management. Almost all big firms (96%) have smart working initiatives, generally based on structured models, and 20% have committed to expanding the application to previously excluded technical and operational profiles. Smart working is also present in 56% of SMEs, where it is frequently implemented using informal models often controlled at the level of specialized teams, and in 61% of public bodies, with formalized initiatives prevalent in larger enterprises in particular.
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