The Italian Competition Authority fined Enel Energia, Eni Plenitude, Acea Energia, Iberdrola Clienti Italia, Dolomiti Energia, and Edison Energia more than €15 million. According to the Authority, the six businesses have engaged in aggressive commercial tactics by conditioning consumers to tolerate rising energy and gas costs, in contradiction to the regulatory safeguards provided by Article 3 of the Aiuti bis Decree. In fact, in a setting marked by acute energy sector crises and considerable cost increases for end users, this rule prohibited unilateral price increases for the provision of electricity and gas from 10 August 2022 to 30 June 2023. Enel Energia, Eni Plenitude, Acea Energia, Iberdrola Clienti Italia, Dolomiti Energia, and Edison Energia, on the other hand, wrote letters to consumers asking them to accept price hikes over the aforementioned period, which resulted in considerable increases in their customers' bills. Enel and Eni, in particular, have been fined €10 million and €5 million for unilaterally changing supply prices to over 4 million consumers based on contractual clauses that allow the same companies to decide whether and when to change tariffs once the prices of the chosen economic offer have expired. Thus, customers were given letters even years after the economic offer had expired, in which Enel and Eni raised rates in the absence of a deadline known to the end consumer. It should be emphasized that the €10 million punishment imposed on Enel is the first occasion that the maximum penalty has been applied since the Consumer Code was changed.
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