Hours and hours on the phone to book visits, make prescriptions, certificates. Precious time "sacrificed" between calls and WhatsApp messages, which could be better invested in seeing patients in person. About 30 percent of family physicians, pediatricians of free choice and specialists spend up to 3 hours of their day on the phone for "bureaucratic tasks". Nearly 20 hours a week, about 80 in a month to handle situations that could be safely delegated to a digital platform. These are some of the data from an unpublished survey of 1,000 general practitioners, pediatricians of free choice and specialists, and general managers conducted by Datanalysis. The research analyzed many points, including a "return to the past": it indicates, for example, that of the various care options, almost all physicians, generalists and specialists, still consider in-person visits to be the most reliable. Telemedicine is liked, although more by specialists, about 25 percent of whom believe it should be enhanced. Primary care professionals, family physicians and pediatricians of free choice, on the other hand, consider it central to focus on boosting prevention (25 percent) and simplifying and reducing the bureaucratic burden (23 percent).
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