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FS Italiane and Microsoft have formed a strategic agreement to drive the mobility operator's digital transformation with an AI focus, ushering in one of the most ambitious technological collaborations in the European transport sector. The deal intends to give enhanced productivity solutions to over 50,000 employees while also promoting responsible innovation in company processes. Microsoft 365 Copilot will serve as the interface for FS Group employees to access AI agents that will assist them in providing innovative services, thereby improving the quality of life for millions of people every day. The agents will assist FS Group in gaining more effective control over its services, assuring greater service to employees and consumers while improving the overall performance of the railway system. This collaboration positions FS Italiane as a digitalization and sustainability leader, in accordance with the Group's 2025-2029 Strategic Plan. The cooperation, which leverages Microsoft's Artificial Intelligence capabilities and FS Group's industrial knowledge, lays the groundwork for a new technology adoption paradigm that will modernize mobility and boost competitiveness. The deal also includes specific training and skill development initiatives to ensure that AI becomes a practical assistance for daily work as well as a catalyst for cultural evolution.
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