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Expert.ai, an Italian leader in enterprise artificial intelligence solutions, has been named by Gartner as one of the five “Coolest Vendors” worldwide in its Coolest Vendor Innovations in Agentic AI for Banking, Part 1 report, published at the end of August. This award highlights the company's methodology, which is built on a neurosymbolic AI "Mesh" architecture that blends knowledge graphs, deterministic linguistics, business rules, and generative language models to enable explainable and verifiable banking automation. Expert.ai's suite is already in use at ten major Italian banks, as well as worldwide anti-money laundering organizations, with a screening accuracy of more than 90%. Customers claim real results, including a 90% reduction in false positives in anti-money laundering (AML), up to 70% time savings per KYC check, and a 40% increase in overall customer satisfaction. According to Gartner, 41% of banks and 38% of investment firms intend to put AI agents into production over the next year, signaling a shift away from just automating operations and toward developing a truly reliable and scalable digital workforce. This distinction reinforces Expert.ai's position as one of the few Italian organizations capable of competing on a worldwide scale in corporate AI applied to finance.
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